Privacy Policy

Who this policy is from

Vanquell runs Telegram marketing campaigns, builds and licenses automation software, and files content removals, takedowns and account-recovery requests through each platform's official channels. This policy covers the information you send us through those services and anything the website itself handles.

It is written in plain language on purpose. If something here is unclear, ask us before you send anything sensitive.

What we collect

When you write to us, we collect what you choose to send and nothing beyond it. What the website itself records as you read it is separate, and is set out further down this page. In practice, what you send us is:

• Contact details. The handle, number or email address you write to us from, so we can reply.
• Campaign briefs. Your offer, audience, budget range, target channels or groups, and any creative or copy you want us to work from.
• Case material. Links, usernames, post URLs, screenshots and dates describing the impersonation, stolen media, leaked material or scam account you want addressed.
• Ownership evidence. Where a removal depends on it, whatever you send to show the material is yours or that the account being copied is yours. Send only what the platform's own form asks for.
• Software setup notes. The environment details you give us so a bot, scheduler, scraper or dashboard can be installed and configured.
• Correspondence. The messages between us, plus the reference numbers a platform issues after a filing.

We do not ask you for passwords, one-time codes, recovery codes or payment card numbers, and you should not send them. Account recovery runs through the platform's own verification steps, performed by you.

How we use it

Only to do the work you asked for and to talk to you about it. Concretely, we use what you send to:

• Assess a request and tell you honestly whether it is worth pursuing.
• Quote a price per case or per campaign before any work starts.
• Plan, run and report on a campaign inside the platform's rules and limits.
• Build, license, install and update the software you commissioned.
• Prepare and submit reports, DMCA or copyright notices, and appeals through official channels.
• Keep a record of what was filed, when, and what the platform decided.

We do not sell your information, rent it, trade it, or use it to build advertising profiles. We do not add you to a mailing list because you contacted us.

What this website records

The site you are reading counts its own traffic, on its own server. There is no third-party analytics service, no advertising pixels, no social widgets and no embeds or scripts from other companies. No page of this website sets a cookie, and nothing is stored in your browser. (Our own staff sign-in, which the public site does not link to, uses a session cookie once someone signs in.) The only request a page makes to another company is for the web fonts it loads.

When a page is opened, the server writes one line to a log file kept on that same server. The line holds the path of the page with the query string removed, the host of the site that linked you here, whether the visit came from a desktop, a phone, a tablet or a bot, the browser and operating system family, a two-letter country code where our host supplies one, and the date and time of the visit. A click on a link that leads off the site is recorded the same way, with the address it points to. That is the whole record.

Your IP address is never stored. It is combined with your browser's user-agent string and a salt that changes every day, then reduced to a short one-way token. Within a single day that token lets us see that two page views came from the same browser. It is a pseudonym rather than your address: nobody who obtains the log without our secret can turn it back, it carries nothing you typed, and because the salt changes the next day it cannot be used to follow you from one day to the next.

If your browser or an extension sends a Do Not Track or Global Privacy Control signal, nothing is recorded at all. Records are deleted automatically after 90 days. None of this is shared, sold, or sent anywhere off the server. It tells us that a page was read. It does not tell us that you read it, so if you want us to know something, you still have to send it to us.

Who we share it with

Two categories, and no others:

• The platform or authority needed to act. When you ask us to file a report, notice or appeal, the relevant parts of your case go into that platform's official form. Some of it becomes visible to the other party, because platforms often forward a copy notice to the person who posted the material. We tell you before we file which parts are likely to be disclosed, and we file only with your consent.
• Infrastructure we need to operate. Email and messaging providers, and hosting for the software we build for you. They process the data to deliver the service and nothing else.

We may also disclose information where the law genuinely requires it. If that happens and we are permitted to tell you, we will.

How long we keep it

Active work: for as long as the campaign or case is open. After that, we keep a short record of what was filed and what the outcome was, because platforms sometimes reopen or reverse decisions and a reference number is the fastest route back in. Evidence files that are no longer needed are deleted.

If you want your material removed sooner, write to us and say so. We will delete what we are not required to keep and confirm when it is done.

Your choices

• Ask what we hold on you, and we will tell you.
• Ask us to correct something that is wrong.
• Ask us to delete your material once the work is closed.
• Withdraw consent for a filing at any point before it is submitted. Once a report is with a platform, the platform controls its own records, not us.
• Ask us not to keep screenshots or evidence files after a case ends.

Depending on where you live, local law may give you further rights over your personal data. We will honor a reasonable request whether or not a statute compels it.

Keeping it safe

Case material is shared only with the people working on your job. We keep evidence in as few places as possible and remove it when it is no longer needed. No system is perfect, and we will not pretend otherwise. If something you sent us were ever exposed, we would tell you what happened and what we did about it.

Children

Our services are for adults and for businesses. We do not knowingly collect information from children. If a case involves a minor, tell us up front, because several platforms have dedicated reporting routes for that situation and we would use them.

Changes to this policy

If we change how we handle information, we update this page and change the date below it. There is no archive of older versions, so the page you are reading is the current one.

Contact us

Questions about this policy, or about material you have already sent us, go to the same places as everything else.

Email

[email protected]

Telegram

@VanquellHelp

WhatsApp

+1 (555) 010-0199

Last updated

August 2026

This page is general information about how we work, not legal advice. If you need advice on your own obligations or rights, talk to a qualified lawyer in your jurisdiction.